Hidden Expense…
Uncertainty is a huge hidden expense in your business.
There’s the obvious expense of work not getting done — as uncertainty causes people waiting for decisions instead of working.
But the more damaging and expensive side of uncertainty is the work that gets done the wrong way.
The wrong work
Unresolved strategic issues, don’t just stay in the board room until you finally get them answered.



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What do Abraham Lincoln, Walt Disney, Maya Angelou, Francis Bacon, and Anna Quindlen have in common? Not all that much, actually…except that they’re all really smart people who translated their smarts into great success in their chosen professions. And we’ve quoted all of them in the last six weeks via our
In a recent post, I
People often refer to
Designing a new product or service is a fun, challenging, and often rewarding task. A blank canvas is an artist’s delight, but finishing a half completed painting is an entirely different story altogether. When building on an existing product or service, there is often feedback from users and a roadmap that has been laid out. One of the challenges of a blank landscape is that it is not clear which direction to follow. The trick is establishing the right priorities and focusing on executing towards them.
Merriam-Webster defines “hacker” as both “a person who is inexperienced or unskilled” and “an expert at solving problems with a computer” — which seems completely contradictory until you delve more deeply into what it really means to be a hacker. I’m a hacker at heart, and my programming chops weren’t learned from a textbook or in a class, but rather, from a lifetime of trial and error. From the time when I was a kid, I’ve always been really good at breaking things (both in the physical and the virtual world). Breaking things is great, because then you have to put them back together. And yes, while sometimes you do end up with piles of junk, a few times you do end up with something truly great.
Last month at the Google I|O conference, Google announced its 

